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If you need additional assistance, contact National Evaluation Series™ customer service:

National Evaluation Series™ customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact National Evaluation Series customer service:

National Evaluation Series customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to Evaluation Systems

Use the following information if you need directions or information about how to find your test center.

VUE contact information
Web:National Evaluation Series appointments:  www.pearsonvue.com/nes opens in a new window
Includes chat and email
Phone:(800) 989-8532

Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time
Sat: 8:00 a.m. to 5:00 p.m. eastern time
Excluding local holidays, as posted on VUE's Customer Service page opens in a new window

National Evaluation Series customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to Evaluation Systems

To request alternative testing arrangements:

  1. Register for your test

If you need additional assistance, contact National Evaluation Series customer service:

National Evaluation Series customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to Evaluation Systems

Live customer support will not be available during the following holidays:

Jan 1, 2025
Jan 20, 2025
May 26, 2025
Jun 19, 2025
Jul 4, 2025
Sep 1, 2025
Nov 27–28, 2025
Dec 25–26, 2025