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If you need additional assistance, contact National Evaluation Series™ customer service:

National Evaluation Series™ customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to National Evaluation Series™

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact National Evaluation Series customer service:

National Evaluation Series customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to National Evaluation Series™

Use the following information if you need directions or information about how to find your test center.

VUE contact information
Web:National Evaluation Series™ appointments:  www.pearsonvue.com/nes opens in a new window
Includes chat and email
Phone:(800) 989-8532

Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time
Sat: 8:00 a.m. to 5:00 p.m. eastern time
Excluding local holidays

National Evaluation Series customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to National Evaluation Series™

To request alternative testing arrangements:

  1. Register for your test

If you need additional assistance, contact National Evaluation Series customer service:

National Evaluation Series customer service contact information
Email:Send us a message
Phone:(800) 778-5315 (toll free, US and Canada only)
Mon to Fri: 8:00 a.m. to 8:00 p.m. eastern time, excluding holidays
Mail:National Evaluation Series Program
Evaluation Systems
Pearson
300 Venture Way
Hadley, MA 01035
Submit Materials: To update your account information (name, SSN, DOB, email)
To submit other materials to National Evaluation Series™

Live customer support will not be available during the following holidays:

Jan 1, 2025
Jan 20, 2025
May 26, 2025
Jun 19, 2025
Jul 4, 2025
Sep 1, 2025
Nov 27–28, 2025
Dec 25–26, 2025